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principles of quality management

Principles of Quality Management – Customer Focus (next process)
24 Sep 2019

Principles of Quality Management – Customer Focus (next process)

by admin | posted in: Quality Improvement | 0

Customer satisfaction is the heart of quality management. We all serve our external customers, but most of also have internal (next process) customers. Everyone we serve is our customer and deserves to be treated with the same care and respect … Continued

customer focus, customer satisfaction, next process, principles of quality management, valid requirements

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